Update 29 - "Can't claim Daily challenges box since last update"

EDIT: On the 25th of August, we released a non-mandatory patch on the Play Store and AppStore that fixes this bug as well as other bugs.&nbs...

Update 29 - DRS rear wing animation missing on Mercedes, Alpine and Aston Martin cars

Rest assured that this is only a visual issue that affects the Mercedes, Alpine and Aston Martin cars. Even though the rear wing doesn't ope...

Update 29 - "Connect for 7 days" & "Claim 5 Free Rewards in the Shop" aren't tracking progress

It has come to our attention that for some players, these two challenges aren't tracking at all. Until we resolve this issue, we invite...

Update 29 - "Collect 85 parts challenge isn't tracking parts I've obtained"

This bug will be resolved in the next update that we will release, we will update this article as soon as this update is available on the Pl...

Update 29 - Play for X hours challenge progression is stuck

This is a known issue that we are currently investigating and we are hoping to fix it in a future update.This is only a visual/display error...

Update 29 - "I don't have any Showdowns available to complete the remaining Showdowns challenges"

This is a known issue that we are currently investigating and it will hopefully be fixed in a future update.In the meantime, if you have at ...

Update 29 - Missing "Contracts" currency when recycling Nyck de Vries part

This bug will be resolved when we release our next major update on the Play Store and AppStore!What is the conversion system of the Nyck de ...

Update 28 - Can't collect rewards from Team Missions completed in Career mode

After you have completed a season in which you couldn't collect your Team Mission rewards, we invite you to sign a contract with another tea...

Update 28 - "Driver/Team Principal part(s) stuck in Williams car I don't own"

This is a known issue that we are currently investigating. Until we resolve this issue, we invite you to reach out to the support using the ...

Update 28 - Missing XP Level Up rewards?

If you had previously reached a new XP level after claiming rewards from completed challenges, and the rewards from reaching a new XP level ...

Difference between Lap Time and Race Time

Since the release of Update 22, the end of duel results screen now features a Lap Time in addition to the Race Time. Here are more details o...

Missing end-of-event rewards

Players can collect their event final rewards based on their tier in the event leaderboard when an event ends.However, due to a known issue ...

"My tilt controls are inverted"

Sometimes, when you steer to the left, the car actually steers to the right and vice versa. This happens when using Tilt controls if the gam...

Car indefinitely racing around track after crossing finish line

We have received reports that some players are stuck in the game after crossing the finish line because the results screen does not appear. ...

"I lost Tokens upon upgrading a part with Coins"

When you don't have enough Tokens to upgrade a part. You can spend Coins to purchase the missing Tokens and upgrade the part.This "Coins pri...

I am losing connection to the game.

Please see our tips in the troubleshooting section here.

"No opponent found" error message appears when trying to find Pro League duel or start Pro League showdown

We have received many reports that Pro League showdowns wouldn't load or that Pro League duels couldn't be found because of the following er...

iOS - Game is displayed in portrait mode

It has come to our attention that since the release of iOS 16, players using this version of iOS were seeing their game displayed in portrai...

Car is slower since Update 28.1 & Track Records have been reset

Rest assured that this is intentional and not a bug.To mitigate this change in car physics/performance, we have re-balanced the difficulty f...