Firstly make sure that your controller is plugged in and functioning correctly in Windows and that you have downloaded and installed the latest drivers for the device from the manufacturer's website.

You should also ensure that no schemes or profiles are running for your controller. If you are using a steering wheel, we recommend that you use the 'separate' axis options for your pedals, rather than the 'combined' option. See your wheel documentation for further information on this.

Can you also check Steam's controller settings (Steam > Settings > Controller > General Controller settings) and make sure all boxes are unticked.

If you are using a controller which is not officially supported then you will receive a message: “No Preset Control Scheme for Device(s)” upon starting the game. If you proceed to the next screen then you will be able to configure the device using a Custom Control Scheme (go to
section E below).

If your controller is recognised but you wish to change the controls or the device used, please do as follows...

A) From the game's main menu select the “Game Options” menu. Then select “Settings” > “Controls, Vibration & Force Feedback” > “Control & Calibration Schemes”
B) Now use the arrow (cursor) keys on your keyboard to select the controller you wish to use from the list (the selected controller(s) will be ticked). If you have one of the officially supported controllers (listed in the readme found at C:/Program Files (x86)/Steam/steamapps/common/F12020/readme/readme.html) then it should be automatically recognised and selected. You will be able to choose a different preset control layout by highlighting the Preset and then choosing “Enable” (press F8 on your keyboard).
C) If your controller is not recognised or you wish to use a different control layout select the Preset you wish to change, then choose “Edit”.
D) You can tab between “Control Scheme”, “Calibration”, “Vibration and Force Feedback” and “MFD Shortcuts” (Multi Function Display) by pressing the F5 and F6 keys.
E) To configure your controller in the "Control Scheme" and “MFD Shortcuts” screens do as follows:
1) Press Enter on the game action that you want to configure, and "Waiting for input" will appear. This shows that the game is waiting for you to input the controller action that you want.
2) Perform the appropriate controller action (e.g. press the accelerator) and it will appear in place of "Waiting".
3) Repeat the above steps for all the actions you want to set up.
4) When you're finished back out (with Escape)
5) You will be asked if you want to save your changes. If you want to save them choose “Save as new Control Scheme” and you will be prompted to name this new profile. Your profile should be saved and your controller should now work in the game.
F) To configure your wheel or controller to give the feel you would like, please adjust the Calibration Settings and the Vibration & Force Feedback options. For an explanation of these settings, please see the readme and the advice given on screen.