I lost my account. How do I get it back?

Lost your account? Don't worry; we want to help you get it back as quickly as possible. Fill out our contact form here, tell us the exact ...

I lost my account. How do I get it back?

Lost your account? We want to help you get it back as quickly as possible. To recover your account, contact us through the in-game assista...

How can I restore my purchases?

If you had previously purchased some item from the store and it’s not showing up in your inventory for some reason, the button "Restore Pur...

I didn't get my order!

Orders are always intended to deliver instantly. However, delays are possible whilst the purchase is being processed. Avoid making multiple ...

iOS - I didn't get my order!

Orders are always intended to deliver instantly. However, delays are possible whilst the purchase is being processed. Avoid making multiple ...

Android - I didn't get my order!

Orders are always intended to deliver instantly. However, delays are possible whilst the purchase is being processed. Avoid making multiple ...

My game crashes / is not working correctly

If you need help with your game crashing, freezing or running poorly, start here…(Scroll down the page for iPhone / iPad instructions). ...

How can I ensure the best connection to the game?

F1® Mobile Racing requires perfect timing and expert driving skills, which is why it is important that your internet is stable. For a smooth...

I have no sound in the game.

Check out the below-mentioned troubleshooting steps if you have aniOS / Appledevice:Firstly can you check that you have not accidentally mut...

iOS - I have no sound in the game.

Check out the below-mentioned troubleshooting steps if you have aniOS / Appledevice:Firstly can you check that you have not accidentally mut...

Android - I have no sound in the game.

Check out the below-mentioned troubleshooting steps if you have anAndroiddevice:Firstly can you check that you have not accidentally muted y...

I spent my Coins by accident! Can I get them back?

The purchasing process in F1® Mobile Racing is designed to prevent accidental purchases, with the inclusion of multiple confirmation steps a...

I can't see the shop or make an order!

If you're using aniOS / Appledevice:All payments in the game are processed by Apple, so make sure to configure device settings prior to maki...

How do I disable push notifications?

Want to disable notifications on your device? No problem. Just follow these steps:Locate your device settingsa;Select “Notifications”;Select...