Having troubles with F1® Mobile Racing? Our FAQs section aims to answer common queries. We've broken each response down into specific categories...

If your game keeps crashing or does not load:

Please have a look at the “My game crashes / is not working correctly” FAQ for troubleshooting assistance here.

If you didn't receive your order:

Please have a look at the “I didn't get my order!” FAQ for troubleshooting assistance here.

If you have lost your account:

We will help you get it back as fast as possible! Fill the contact form here and tell us the exact amount of Cup Points in your lost account, and finally explain to us how you lost the account.

If you have suggestions for us:

We’re happy to hear your thoughts on the game! Have any ideas on how we can improve?
Reach us through this contact form and choose 'Suggestions' in the Category field.

If none of this applies to your case, reach out with this contact form and choose 'Other' in the Category field.

We will get back to you as fast as we can!